123003 Story Book Park RD, Owen Sound, ON N4K 5N6
Business Hours
Tuesday - Saturday
8:30am - 5pm
Genuine Harley-Davidson Merchandise and Custom Georgian Bay H-D branded items.
Can't make it out to our Store in Owen Sound, Ontario? We can still help remotely. Not everything is available online, so please call and one of the team members will track down that perfect item.
PRIVACY STATEMENT
This privacy statement discloses the privacy practices for Fox Harley-Davidson. Fox Harley-Davidson promote the use of fair information practices. Fox Harley-Davidson is committed to your privacy, we have agreed to disclose our information practices.
INFORMATION COLLECTION AND USE
Fox Harley-Davidson is the sole owner of the information collected on this site. Fox Harley-Davidson will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Fox Harley-Davidson collects information from our users during the payment points on the website.
ORDERS
Information is requested from the user during the e-Catalog order. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If Fox Harley-Davidson has trouble processing an order, this contact information is used to get in touch with the user. All customer information obtained via the order form is encrypted for security purposes and stored on a secured server.
COOKIES
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For example, a cookie is used to store items during e-Catalog shopping so that a list of what you are ordering is maintained. If a user rejects the cookie, they may still use the site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user, may not be able to use the e-Catalog shopping basket function on the site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site.
LOG FILES
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic and geographic information for aggregate use. IP addresses are not linked to personally identifiable information.
SHARING
Fox Harley-Davidson may send E-mails or mail about special offers at the Dealership or other offers or information that may be of interest to the user based on the information we collect. Fox Harley-Davidson uses an outside company (such as Canada Post, UPS, Fed Ex. etc.) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
LINKS
This web site contains links to other sites. Please be aware that Fox Harley-Davidson is not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.
SECURITY
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, has restricted access at the dealership only. Only employees who need the information to perform a specific job (for example, order clerk, sales representative, or a customer service representative) are granted access to personally identifiable information. Access to the information is made via a password-protected site. Each time an employee needs to access information, they must enter their password to gain access to the information. Furthermore, employees are kept up-to-date on our security and privacy practices. Employees are periodically notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.
SITE AND SERVICE UPDATES
Fox Harley-Davidson may send the user site and service announcement updates which contain important information about the service. We communicate with the user to provide requested services and in regard to issues relating to their account via e-mail or phone.
CORRECTING / UPDATING PERSONAL INFORMATION
If a user's personally identifiable information changes (such as address or E-mail), or if a user no longer desires to receive information from Fox Harley-Davidson, we will endeavor to correct, update or remove that user's personal data from our database.
123003 Story Book Park RD, Owen Sound, ON N4K 5N6
Business Hours
Tuesday - Saturday
8:30am - 5pm